Terms of sale

Parties

Seller: Smart Life (Layan Watfa & Talin Bakri)

Organization number: 931217755

Email: kundeservice@smart-life.no

The buyer is the person who places the order.

Ordering

Once you have placed an order, you will receive an order confirmation by email with information about the product, price, delivery, and payment method.

If there are errors in the order, please contact us as soon as possible.

Prices

All prices are stated in Norwegian kroner (NOK) and include value-added tax (VAT).

The total cost is displayed before the order is completed.

Delivery

Normal delivery time is 10–14 business days.

In case of delays, you will be informed as soon as possible.

Payment

We offer payment by:

Right of withdrawal, returns and complaints

For information on the right of withdrawal, returns, and complaints, please refer to our dedicated page:

Returns, Right of Withdrawal & Warranty

Personal data

We process personal data in accordance with GDPR and the Personal Data Act.

Read more in our privacy policy.

Dispute resolution

In the event of a dispute, we will try to resolve the matter amicably.

You can also contact the Consumer Council for guidance.

Reservations

We reserve the right to: